1. General Policy

All payments and orders placed on our website are final and non-refundable. By placing an order, you acknowledge and agree to this No Refund Policy.

2. No Refunds

We do not provide refunds to the original payment method, cash refunds, or refunds to the customer’s account balance, except where required by applicable law.

3. Order Cancellation

Once an order has been placed, cancellation is not guaranteed. If processing has already started, the order cannot be cancelled or refunded.

4. Incorrect Information Provided by the Customer

Customers are responsible for providing accurate order information, including the correct username, profile link, post link, or other required details. We are not responsible for failed, delayed, or incorrect delivery caused by incorrect information provided by the customer.

5. Private, Deleted, or Restricted Accounts

If a customer’s account, profile, post, or other content becomes private, deleted, restricted, unavailable, or otherwise inaccessible during order processing, the order remains non-refundable.

6. Third-Party Platform Changes

Our services may depend on third-party social media platforms. Changes to their systems, algorithms, rules, restrictions, or technical requirements may affect the availability, speed, or performance of our services. Such changes do not automatically qualify an order for a refund.

7. Delivery Times

Any delivery times displayed on our website are estimates only. Delays may occur depending on the selected service, order size, availability, technical conditions, or third-party platforms. Delays do not automatically qualify an order for a refund.

8. Problems With an Order

If you experience a problem with an order, please contact our customer support team. We will review the issue and, where possible, assist in resolving it. Contacting support does not guarantee a refund.

9. Customer Support

Email: topnakrutka.support@gmail.com

Telegram: @topnakrutkacom

When contacting support, please provide your order ID and a short description of the issue.

10. Policy Updates

We reserve the right to update or modify this Refund Policy from time to time. The current version published on our website applies to new orders.

Last updated: September 2026